Terms and Policies
Draft for review before service launch. Should be reviewed by legal counsel before actual use.
Risk Warning
Trading gold and Contracts for Difference (CFDs) carries high risk. Users may lose their entire investment. Backtest results and past performance do not guarantee future results. MindCore is software that operates according to predefined rules; it is not a money management service, investment advice, and Munsdee Trader does not accept deposits, trade on your behalf, or guarantee any returns. Users make all trading decisions and bear all responsibility themselves.
Terms of Use
Trial and partner brokers — The free 30-day trial works with any broker. After the trial, continued use requires a paid plan and a trading account opened with, or transferred (IB) to, a Munsdee Trader partner broker. IB transfers must be verified by our team (within 72 hours) before the EA runs on that account. Accounts not under a partner broker will not open new trades; demo accounts are not affected. The partner list may change; see the brokers page for the current list.
The license grants permission to use the software for the duration of the package, not outright ownership. It can be linked to a maximum of 2 accounts per license. Distribution, modification, decompilation, or sub-leasing is prohibited. The software must periodically contact the server to verify the license. If it cannot connect for more than 24 hours, the software will stop opening new orders but will not close existing ones. We may update the software and trading rules based on performance evidence and will announce changes on the product version page.
Refund Policy
Within the first 7 days of the initial package, if installation is unsuccessful and our team cannot help you use it, we will issue a full refund. Beyond this, no refunds will be given, as trading results depend on market conditions, not the software itself, and we have disclosed system limitations prior to purchase, including win rate, consecutive losing trades, and losing years.
Personal Data Policy (PDPA)
What you type in — first and last name, email, password (stored one-way hashed), and if you choose to
provide them: LINE ID, phone, your broker, trading experience, intended capital range and trading account number.
What the system records automatically — IP address, approximate country / region / city derived from that IP,
timezone, browser language, device type, operating system, browser, the site you clicked in from, and advertising
campaign tags (utm) if present.
What your usage generates — sign-in times and the country each sign-in came from, files downloaded with time and
country, trading accounts linked to your key, the broker server your EA reports, software version, and licence check times.
What we use it for — ① delivering your licence and preventing a key being used on more accounts than allowed;
② technical support (knowing your broker, platform and version lets us solve problems faster);
③ understanding at an aggregate level which countries our users are in and which channels they arrive from, to plan
the product and our marketing.
We never use this data to make trading decisions for you, and we never sell or share it with third parties for marketing.
Country/city lookup uses an external service (ip-api.com) which receives only the IP address — never your name or email.
Cookies and Consent
We split data collection on this website into two parts, and you choose from the cookie banner shown on your first visit.
- Necessary and our own statistics (always on) — member login, security, and visit statistics we keep on our own server (pages visited, traffic source, time on page) to improve the site and service. This data is not shared with third parties for advertising and is processed under legitimate interest (Thai PDPA).
- Marketing and advertising (only after you click "Accept all") — Meta Pixel (Facebook/Instagram) and Google AdSense interest-based ads. If you choose "Necessary only", we do not load Meta Pixel and ads shown are non-personalised.
Ad measurement on sign-up: when you register and accept this policy, we may report a "registration completed" event to the ad platforms we use (e.g. Meta) to measure which ads work, sending only the minimum data, one-way hashed before sending — never passwords or financial data.
EA usage measurement (only if you click "Accept all"): If you click 'Accept all', we may report 'EA file downloaded' and 'EA first used on a live account' events to ad platforms (e.g. Meta), one-way hashed, to measure ads — never your trading account number, balance or password.
You can change your choice at any time: Reset cookie settings
Cookies and Third-Party Ads
This website displays ads via Google AdSense. Ad providers may use cookies (including DoubleClick cookie) to show interest-based ads based on visits to this and other websites. You can opt out of interest-based advertising at Google Ad Settings. Ads displayed are not considered recommendations or endorsements from Munsdee Trader.
Contact
LINE Official Account: Munsdee Trader
Scan QR or click the add friend button. ID @353gcflr. Team responds 09:00–21:00 daily (automated system notifications 24/7).
Add LINE FriendEmail [email protected]
Phone +66 61 102 7375 (Thailand: 061-102-7375)
We reply in English by email. Support hours 09:00–21:00 ICT (UTC+7), daily.
